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Moving into a leadership role can be an exhilarating and proud moment; it can also be a daunting one. Whether you’re paid or volunteer, working for a department large or small, all new leaders face similar career development opportunities and administrative challenges. To be a successful new leader, you will need to identify the support systems, processes and tools to maximize the opportunities and clear the hurdles.

91Ƶ’s Leader Playbook is one such tool to increase your effectiveness as a new leader, helping enhance your leadership KSAs, develop trust among your medics, and build your confidence. The Playbook offers a wealth of resources as you grow into your position of authority and move beyond basic management and supervision skills to lead and inspire with integrity and passion.

The Leader Playbook spotlights the most vital areas of growth and responsibility for new EMS leaders, focusing on how you can be a servant leader, support department policies and create a culture that fosters continuous improvement among all members, including yourself. Learn from other new leaders featured in profiles or interviews, sharing their stories of continuous leadership improvement. Connect and collaborate with your peers to expand your network, elevate your leadership profile and learn best practices to navigate the most common leadership quandaries and opportunities.

Dive into a curated collection of must-read public safety books, from thrilling accounts and leadership lessons from the front lines, to read-aloud children’s favorites
COMPLETE COVERAGE
It may feel counterintuitive at times, but achieving trust starts by showing unilateral respect to everyone, even when you disagree
The 8th annual What Paramedics Want survey wants to hear from medical first responders, EMTs and paramedics about their expectations of leaders and opportunities for professional development
A 13-step action plan to provide compassionate and effective care while navigating the evolving legal landscape
Navigating the evolution of leadership styles
Pittsburgh EMS Chief Amera Gilchrist shares the progressive plan she fervently believes will reduce staffing challenges
People don’t leave bad jobs; they leave bad managers. Are you taking the steps to build relationships with your providers?
There is no substitute for high-context communications and training that occurs between two people, engaging privately, face-to-face
Four steps to stopping the stress cycle
Exploring the gap between rhetoric and reality in EMS management and the journey towards effective, servant leadership.
“As a volunteer agency, I want to make sure when someone calls 911 in our district, that our ambulances are ready to roll out the door when the tones go off.”